Legal
Privacy Policy
Finnotes is built for people who trust it with the numbers their business runs on. Here is how we treat those numbers.
Information we collect
Account information you provide when you register, such as your name, email address and phone number. Business data you enter while using the service, including branches, team members, transactions, balances and settings. Basic technical information needed to run and secure the service, such as IP addresses and usage logs used to protect your account.
How we use it
To operate Finnotes: record transactions, compute expected vs actual balances, generate reports, and let your agency oversee its branches and create the login for each branch. To provide support and to detect and prevent abuse, fraud or unauthorized access.
What we never do
We do not sell your personal data. We do not use your business data for advertising. We do not share your data with third parties for their own purposes. Finnotes never executes transactions with telecom providers on your behalf.
How we protect it
All traffic is encrypted in transit. Passwords are hashed before storage. Sessions are secure and HttpOnly. Every financial mutation runs inside a database transaction, and every important action is written to an audit log your business can review.
Who can see your data
Access is controlled by one of two roles within your own agency. The Agency can see every branch and the whole agency picture, but only reads it — its only writes are opening a new branch and creating the login that runs it, and it cannot record, void or adjust any financial entry. A Branch sees and operates its own branch only, with no visibility of any other branch. Finnotes staff access your data only to support you or keep the service running.
Retention and your control
Business data is kept while your account is active so your history and reports remain intact. You can close your account and request deletion of your data at any time by contacting support.
Changes to this policy
We may update this policy as the service evolves. Significant changes will be communicated through the app or by email to the account holder before they take effect.
Questions about this policy? Contact support through the account, or write to the Finnotes team.